Back to top

Data Privacy Policy

1. GENERAL INFORMATION

Cetracore Energy GmbH (hereinafter referred to as “we” or “Cetracore Energy GmbH”) would like to thank you for your interest in the www.cetenergy.at website (hereinafter referred to as the “Website”) and Cetracore Energy GmbH as a Company.

Like most website operators, Cetracore Energy GmbH collects data about its website visitors. This helps us to understand how useful the website is and how to improve it.

Cetracore Energy GmbH takes the protection of your personal data and the processing of this data in a manner compliant with data protection principles very seriously.

Cetracore Energy GmbH data collection practices are governed by the following Data Protection Statement.

In this Data Protection Statement, we will explain how we, as the controller of data processing activities, collect personal data about you, how we use that data, who has access to that data and how you may exercise your rights as a person affected.

Please take your time to read this statement and contact Cetracore Energy GmbH if you have any questions or feedback regarding our Data Protection Statement.

 

2. WHAT DATA DOES CETRACORE ENERGY GMBH COLLECT AND HOW IS IT USED?

2.1 Website browsing statistics

Cetracore Energy GmbH constantly improves its website, aiming to make using it as easy as possible, and aligning it more closely to the interests of our visitors. For this purpose, Cetracore Energy GmbH needs to know what information is most relevant to website visitors, how often they connect, what browser and device they use, what content is mostly read, what content on our website they are interested in, what region visitors come from, and similar demographics and statistics.

We are able to automatically capture certain data from your device when you visit our websites. This data may constitute personal data, such as IP address, device type, one-off device identification numbers, browser type and other technical data. We can also capture data on how your device interacted with our website, e.g. which pages were viewed and which links were clicked on.

In order to get a better statistical assessment of our flow of visitors, we use the analytical services described below, together with their remarketing and tracking functionalities, which work with cookies. This allows us to assess the performance of the website, so that we can optimise them and better meet your requirements.

The personal data is processed for the purposes of:
(a) developing and managing the business relationship
(b) answering messages, complaints or queries that you send to us
(c) carrying out surveys
(d) running, administering, analysing and improving our website
(e) providing technical user support
(f) ensuring network and data security.

Logs

The server that hosts Cetracore Energy GmbH website may also record requests you make to the server, such as the web address you open, the device and browser you use, your IP address, date and time of access. This data is used only for technical purposes – that is, to ensure the proper functioning and security of the website and to investigate possible security incidents.

The basis for collecting and using such data is Cetracore Energy GmbH’s legitimate interest in ensuring the technical availability and security of the Cetracore Energy GmbH website.

Open Street Map

Open Street Map is used on some pages of the Cetracore Energy GmbH website to visually display geographic information.

Google Analytics

Google Analytics is a service from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google collects information on behalf of Cetracore Energy GmbH in order to evaluate usage of the website and compile reports on website activities. Google Analytics also contains a remarketing function. With the aid of the remarketing function we can address you, as someone who has visited our website, with appropriate advertising messages when you visit other websites in Google or the DoubleClick display network.

The information collected by Google Analytics (including your IP address) is transmitted to a Google server. In order to protect your privacy, Google Analytics has been configured to anonymise your IP address immediately after transmission to Google in member states of the European Union or contracting member states of the European Economic Area; and only to be stored by Google as anonymised data (anonymizeIp=true). Only in exceptional cases will the full IP address be transmitted to the US and shortened there. The IP address collected by Google Analytics from your browser is not merged with other data from Google.

You can prevent the data produced by the cookie and relating to your usage of website (including your IP address) from being captured and processed by Google by downloading and installing the browser plug-in available through the following link: Opt-out for Google Analytics.

The use of this function sets an opt-out cookie, which prevents any future capture of your data when visiting the website. If you delete your browser cookies you will have to deactivate the analysis function again. You will find more detailed information about terms and conditions of use and on data protection at Google Analytics terms and conditions and Google Analytics data protection declaration & terms and conditions of use.

Cookies

We use cookies on our website. These are little text files that recognise a user when s/he uses the website again. A cookie enables the website to remember your actions and preferences ‒ such as login, language, font size and other display preferences ‒ over a period, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cetracore Energy GmbH website uses cookies to collect your IP address (which will be anonymized after processing and before saving). The created information by cookies about your use of Internet offers will be saved on a server in Austria.

You can adjust the settings in your browser to obtain your consent before cookies are deployed, or to block the use of cookies in general.

Cookies are placed on your device only if you consent, unless cookies are required for strictly technical functioning of the website. However, note that if you do not consent to the use of cookies, certain functions of the Cetracore Energy GmbH website may not function properly or may not function at all.

The legal basis for the use of cookies is Cetracore Energy GmbH’s legitimate interest in ensuring the technical functionality of the website. When cookies are used to remember your choices or for statistical purposes, the legal basis is your consent.

You can control and/or delete cookies as you wish – for details, see www.youronlinechoices.com.

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. But if you do this you may have to manually adjust some preferences every time you visit a site, while some services and functionalities may not work. You may disable cookies by your browser settings, or by visiting here: http://www.youronlinechoices.com/.

2.2 MARKETING

If you contact Cetracore Energy GmbH through the contact options offered, your details will be stored for a period of six months so that they can be used to process and answer your inquiry or follow-up questions. Without your consent, this data will not be disclosed to third parties.

Statistical data about Cetracore Energy GmbH visitors may be accessed by employees who are responsible for analyzing that data and for improving our website.

Cetracore Energy GmbH partners who provide Cetracore Energy GmbH with website content management tools or who host the Cetracore Energy GmbH website may have access to technical log files.

3. HOW LONG DOES CETRACORE ENERGY GMBH STORE DATA?

Cookies are usually valid for a short term (a day, a week or a month), though in some cases they may remain valid for up to 1 year.

4. YOUR RIGHTS AND HOW YOU MAY EXERCISE THEM

By contacting Cetracore Energy GmbH via e-mail at [email protected] or by post: Cetracore Energy GmbH, Prinz Eugen Strasse 2/3, 1040 Vienna, Austria, you may exercise your right to information, rectification, erasure, restriction of or an objection to processing, and data portability or withdrawal of consent to processing of your personal data If personal data is erased at your request, we will only retain such copies of the information as are necessary to protect our or third-party legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with Cetracore Energy GmbH.

5. CHANGES AND MODIFICATIONS

The current and applicable version of the terms and conditions of use of this website can be found at www.cetenergy.at/dataprotection. We may update the terms and conditions of use of this website from time to time in the light of new legal, technical or business developments. We will use appropriate measures to inform you of the changes made, depending on their importance.
Last updated: 04/06/2019.